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  • Damilola Agubata

5 Ways Oak Pensions Customer Care Helps You

You are entitled to a fast and easy customer service experience as a pension contributor. This is why Oak Pensions' customer care representatives take the pain to attend to each customer with professionalism and accuracy.


For all issues and complaints with your pension account, you are welcome to contact Oak Pensions Limited's customer care service. The customer care representatives are ever-ready to attend to your requests promptly.


Here are five ways Oak Pensions' customer care helps you with your pension-related issues and complaints.



Image of a customer care agent. Credit: Oak Pensions Limited
5 Ways Oak Pensions Customer Care Helps You. Credit: Oak Pensions Limited

1. When you need to know your pension account balance


Knowing the exact amount in your pension account or Retirement Savings Account (RSA) is simple with Oak Pensions' customer care. You just need to call the customer service line on 07002255625 and the customer care representative on the line will let you know the amount in your pension account.


2. When you need to recover your pension Personal Identification Number (PIN)


You were given a number after you opened your pension account. This number is known as your Personal Identification Number (PIN).


Why Your Pension PIN is important


  • With this number, you can access the Oak Pension mobile app.


  • That’s not all; this PIN stays with you for life such that you’ll need it when you want to transfer to another PFA. The PIN starts with PEN and is followed by 12 digits e.g. PENXXXXXXXXXXXX.


  • You’ll also need to share your PIN to help address and resolve all your complaints and requests with the Oak Pensions customer service representatives you speak with.


Therefore, if you’ve lost this PIN, you can easily recover it by contacting the Oak Pensions customer care service and you’ll get it back.


3. When you need to understand the most suitable pension plan for you


There are different types of pension plans in Nigeria. The Contributory Pension Scheme for corporate workers or 9 to 5vers is just one of the six types of pension plans that exist in Nigeria.


If you are a small business owner, you can also register to start receiving your pension in retirement. There is a pension plan for you. Simply call the Oak Pension customer care number and you will be taken through the perfect pension plan for you.


4. To help you receive mobile alerts


You are entitled to receiving your pension account alerts on your phone after your registration is complete. If you haven’t been getting alerts on your phone, Oak Pensions customer care help you address this so that you can start receiving your pension account information from wherever you are.


READ THIS ALSO: Here's How to Check Your Oak Pension Account Balance


5. To help you understand your investment portfolio


Your retirement savings are not just sitting there doing nothing; they are invested in various financial instruments. Oak Pensions customer care representatives are professionals who help you understand your investment portfolio and assist you when you have difficulty keeping track of your pension fund investments.


To experience the finest customer care service from Oak Pensions Limited, you need to open a Retirement Savings Account. Simply contact Oak Pensions Marketing Manager on 09087448661. You can also transfer your pension fund to Oak Pensions Limited. Ready to make the move? Call the Marketing Manager on this number: 09087448661. You can also send an email to info@oakpensions.com.


To experience the finest customer care service from Oak Pensions Limited, you need to open a Retirement Savings Account. Simply contact Oak Pensions Marketing Manager on 09087448661. You can also transfer your pension fund to Oak Pensions Limited. Ready to make the move? Call the Marketing Manager on this number: 09087448661. You can also send an email to info@oakpensions.com.

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